F&B Supervisor

Job Responsibilities

• Supervise and schedule food and beverage staff
• Ensure customer satisfaction
• Resolve customer complaints, as well as internal conflict amongst staff
• Oversee food service, and act as an expeditor, when necessary, to ensure the timely movement of completed food orders from kitchen to customer table
• Operate Point of Sales (POS) when managing orders

Job Requirements

• 3 years of experience working in Hotel / in F&B industry
• Good interpersonal skills
• Able to react and respond to customer needs promptly
• Able to work on weekends or public holiday
• A secondary school or diploma inf F&B service is required
• Excellent customer service skills
• Good communication skills
• Leadership skills
• A team player, able to motivate staff
• Food hygiene / food safe knowledge