Technology Business Analyst Lead (Prior Health/Public Services experience)

We are seeking an experienced Functional/Business Analyst Lead to bridge the gap between business needs and technical solutions. The ideal candidate will have strong analytical skills, domain expertise, and the ability to lead requirements gathering, process improvement, and solution design efforts.

Critical Success Factors

• Prior experience in Health / Public Services Consulting is required.
• Prior experience in Open/GenAI
• Ability to operate at both strategic and tactical levels, stepping in to solve problems directly when needed
• Proven experience as a Functional/Business Analyst or in a similar role, with leadership experience.
• Strong knowledge of business analysis methodologies, tools, and techniques.

Key Responsibilities:

• Lead the elicitation, analysis, and documentation of business requirements.
• Collaborate with stakeholders to understand business processes, pain points, and goals.
• Translate business needs into functional specifications and user stories for technical teams.
• Facilitate workshops, meetings, and discussions to drive consensus and alignment.
• Analyze and model business processes to identify areas for improvement.