21 Aesthetics positions itself as Singapore's "#1 Premium Medi Spa Downtown," located at Raffles City Shopping Centre #03-27A, 252 North Bridge Road in the heart of Singapore's premier retail and cultural district. This medical aesthetics clinic specializes in signature RF Skin Firming & Contouring, Pro-Grade Customizable Peels for Melasma treatment, and Specialized Scalp Microneedling for Hair Growth, serving Singapore's growing demand for advanced non-invasive beauty treatments and medical spa services. The clinic operates within Raffles City's prestigious retail environment, providing convenient access to professional aesthetic treatments for both local residents and international visitors exploring Singapore's downtown core.
The comprehensive treatment menu includes medical spa facials, advanced aesthetic procedures, and prescriptive medications that address both skin and scalp concerns through clinically-proven methods and professional-grade equipment. 21 Aesthetics emphasizes personalized treatment approaches with expert consultations that assess individual skin conditions and aesthetic goals before recommending customized treatment plans. The clinic maintains a calming, ambient environment designed to provide relaxing experiences while delivering visible results, with treatments like chemical peels showing immediate improvements after single sessions. Professional staff, including skilled beauticians and knowledgeable consultants, ensure clients receive gentle, effective treatments without high-pressure sales tactics or package commitments.
Raffles City's strategic location with direct connections to City Hall MRT Interchange and Esplanade MRT stations ensures easy accessibility for beauty clients throughout Singapore seeking premium medical aesthetic services in a convenient, prestigious setting. The mall's integration with Singapore's cultural district creates opportunities for combining aesthetic treatments with shopping, dining, and entertainment experiences during comprehensive downtown visits. The clinic's commitment to providing results-oriented treatments without aggressive sales approaches has earned positive customer feedback and established 21 Aesthetics as a trusted destination for those seeking professional, effective medical spa services in Singapore's competitive beauty and wellness landscape.
I have been to a few aesthetic clinics, and this clinic is by far the best! I love the friendliness of the staff here. Linda and Cheryl specifically made me feel so comfortable and pleased every time I visit for my appointment. Dr. Kai and Dr. Chu are amazing doctors too. They made sure to hear my concerns and address them with suitable treatments. Highly recommended!
Melvin Choo
Great service from the entire team, from making an appointment, inbound assessment, and post-treatment service. Would recommend to anyone looking for a hassle-free place for your facial/skin treatment needs.
Amy Siow
I’ve been visiting this aesthetic clinic monthly, and each time has been a pleasant experience. The staff are consistently friendly, attentive, and professional. Special mention goes to Linda Chua, who always takes the time to share her personal experiences and advice on treatments—her insights are truly helpful. The clinic itself is beautifully designed, with an elegant and calming atmosphere that enhances the overall experience. I always leave feeling well cared for and refreshed. Highly recommend this clinic for quality service and a welcoming vibe.
Valerie Yap
Just back from a camp and papers. Glad to catch up on some long-awaited facial treatment. Thank you 21 Aesthetics for your care and professionalism. Thank you Angeline and Elaine for your care as always!
Kavitha
It has been a wonderful experience at 21 Aesthetics. I came here for the hair treatment. The staff are really friendly and not pushy. They are also very professional. Ms Linda, the clinic assistant, is very kind and understanding and wants the best for her clients. I really appreciate that.
Karima
Great place if you want to restore the health of your hair! Linda is honestly a superstar! She is like a family member you wish you had, with all the secret tricks and tips that go beyond the services offered at the clinic! 🫶🏼 She is kind and attentive and made all the difference to my experience there. Other than that, they use great products and I saw good results within 2-3 months!
Estelle Ai Ling Lin
I got to know about 21 Aesthetics through a chance encounter.
The staff are very attentive to my needs and cater the recommended treatment accordingly. They are not pushy and don't do hard selling, which I think is of utmost importance.
What I love the most is that my consultant, Genevieve, went all out to give me her personalised advice and explanation on the types of treatment and their benefits. Thank you so much!
Jon Kee
Service here was top-notch, and the ambience was relaxing and clean. Tea and healthy snacks were served before (and sometimes after) each treatment, and staff members were always super friendly and approachable. Jane was very professional, skilled, and charismatic during the treatment. She was also able to share information about the available treatments without being pushy or hard-selling anything.
Highly recommend!
Christine Monteiro
First time getting a facial treatment in SG, and coming here felt like I'd come to the best place to do it. The staff are so nice. Ms. Genevie and Ms. Angeline, in particular, were so nice and accommodating, giving the best skincare tips.
Cindy Tay
I signed up for a package after a Mother's Day promotion tryout. To this day, the service has been top-notch, especially from therapist Angeline Lim. She is very thoughtful and considerate, with a good pair of gentle yet firm hands. I always feel reassured and in good hands under her care. The environment is also comfortable and very welcoming. At the end, a light snack and tea are provided to complete the facial service. Nice touch.
Claire Yeow
I was first introduced to 21 Aesthetics through some remaining credit I had with Fabulous, and I'm really glad I gave them a try. The team was transparent from the start; they shared all the treatment details and options with me, and I appreciated that there was no pressure. After understanding what was offered, I decided to top up slightly to try out their treatment, and it turned out to be a great decision. I've now completed 2 sessions with them, and I can confidently say it was a great decision to give them a try. From the very first visit, I was impressed by how welcoming and professional the entire team was. The transition was smooth, and the staff made me feel at ease right away.
I was greeted warmly, and everything was explained clearly before the session began.
The therapists are knowledgeable and take the time to understand your concerns and needs without being pushy.
One of the biggest plus points for me is that there is absolutely no hard-selling here. Unlike many other places where you're constantly pressured to top up packages or try additional services, the team at 21 Aesthetics is respectful and focuses more on delivering results and building trust. They only recommend what's necessary and suitable for your skin or condition, which makes the experience feel genuine and professional.
It's rare to find a place that strikes the right balance between service quality, professionalism, and comfort, and 21 Aesthetics has managed to do just that.
Overall, I'm very happy with my experience so far and look forward to continuing my treatments with them. Highly recommended if you're looking for a trustworthy and pleasant aesthetics clinic.
Koh Yiru
I had a wonderful experience today with both the beautician Jane and the receptionist Linda. From the moment I walked in, they greeted me with genuine smiles and made me feel very welcome. Jane was incredibly polite and thoughtful throughout the facial. She explained every product and mask she used in detail, without any hard selling at all. I truly appreciated how she respected my choices while also giving helpful advice and recommendations for my skin. The whole experience was pleasant and professional — I’ll definitely be coming back. Thank you both for the excellent service!
Mindy Wong
I was previously a customer of Fabulous Aesthetics before it suddenly closed down. Like many others, I was skeptical when I first heard that 21 Aesthetics would be taking over and allowing us to use some of our remaining credits. After much hesitation, I decided to give it a try, and I’m truly glad I did.
Although only part of my credits could be recovered and used at 21 Aesthetics, my first experience with their 5R Face Treatment was a pleasant surprise. Just one session made a noticeable difference, which gives me confidence to continue with their services.
What stood out most was the team's service. Both Melissa and Cheryl were warm, friendly, attentive, and never pushy. They were sensitive to my needs and made me feel comfortable throughout the process.
I also want to acknowledge that in the beginning, I approached the situation with some frustration, which I now regret. After speaking with the staff, I understood that 21 Aesthetics had no obligation to take over our packages, but chose to do so out of goodwill and to raise awareness. That effort deserves to be recognized.
I don’t usually leave reviews, but this time I felt it was important to write a genuine one to thank the team at 21 Aesthetics for their kindness and professionalism during a difficult transition. Thank you for turning my experience around.
Simeon Loo
I had a truly wonderful facial therapy session at 21 Aesthetics, thanks to Angeline. From the start, the ambience was calm, clean, and welcoming — the perfect setting to relax and take a break from the daily grind.
Angeline was warm, professional, and clearly experienced. She took time to understand my skin concerns and explained the treatment process in a way that was both reassuring and informative. Her technique was gentle yet effective, especially during the extraction and facial massage, which left my skin feeling refreshed and deeply cleansed without any discomfort.
The products she used felt high-quality and well-suited to my skin type, and I appreciated her thoughtful tips for post-treatment care and long-term skin maintenance. She clearly genuinely cares about her clients and takes pride in her work.
After just one session, I noticed a visible improvement in my skin’s texture and clarity. I’m looking forward to returning for more treatments with Angeline — highly recommended if you’re looking for someone skilled, attentive, and trustworthy.
Yu Tong Wong
I recently followed my friend to 21 Aesthetics after her previous package with Fabulous was redirected here due to Fabulous closing down. Both of us had been with Fabulous for many years, so we were honestly quite skeptical and unsure about making the switch to a completely new environment. Familiarity and trust matter a lot when it comes to facial treatments, so we had our doubts at first.
However, I must say, I was pleasantly surprised by how smooth the transition turned out to be. What impressed me right away was the proper and detailed skin analysis I received during my consultation. They took the time to understand my skin concerns, especially since I have sensitive skin, and recommended the 5R Derma System.
I decided to give it a try, and I was surprised that the treatment was gentle, comfortable, and most importantly, effective. After the session, I could visibly see a difference in my skin – it was more radiant and smoother. I could tell that this wasn’t just another basic facial; it was customised and targeted to my needs. It honestly exceeded my expectations.
My friend tried Sculptural Lifting Treatment and she was also very happy with the results. We were both attended to by Genevieve and Elaine, and I cannot speak highly enough of them. They were professional, knowledgeable, and very skillful in their techniques. They were also warm, friendly, and patient in addressing our questions and making sure we were comfortable throughout the session.
Overall, what started as a skeptical experience turned out to be a very positive one. Big thanks, and especially to Genevieve and Elaine, for making this such a smooth and reassuring experience for both of us.