Reviews for Cortina Watch Raffles City - Official Rolex Retailer
Adithya Menon
5
I had the pleasure of visiting Cortina Watch Singapore at Raffles City, and Gerard Lee made the experience exceptional. From the moment I walked in, Gerard’s professionalism and expertise were evident. He took the time to understand my preferences and offered insightful recommendations based on my interests. His knowledge of the watches, from their movements to the stories behind them, truly enhanced the entire experience. Gerard’s attentive service and passion for horology made my visit unforgettable. Highly recommend reaching out to Gerard Lee if you're looking for top-notch service and buying a luxury timepiece!
Yan Zhang
5
I had a great experience shopping for my first purchase at Cortina Watch Raffles City. It was remarkable!
Beckham Lee was knowledgeable and very helpful in guiding me through product choices. I would say her services are impeccable!
The store was clean and organised. They had some popular models available to try out in the store. I’d definitely recommend them to others! It's a gem-spot to start your journey.
Daniel Pan
5
Recently, I bought a blue Tudor Chronograph, and the impeccable service by Wan Yi and Simon is commendable. They are friendly and knowledgeable, and I will definitely return for future purchases because of their excellent service.
Colin Boon
5
I was welcomed by Simon when I first visited the boutique. He showed great patience and listened to my needs.
After hearing my requirements, he took out several models for me to try on. Simon explained the different functions and designs of the watches in great detail.
With his great service, I got my first Franck Muller. There are many other brands in the boutique; those planning to get a watch may look for Simon. I am sure he will pamper you with great service.
Ong Soong Rui
5
Visited on 23rd September 2024 and was fortunate to be served by Kenneth Chong.
Kenneth provided an exceptional customer experience from start to finish. His deep knowledge of the various watches in the collection, combined with his ability to patiently guide me through the options, made the process seamless and enjoyable. He took the time to understand my preferences and expertly recommended pieces that aligned perfectly with my style.
Kenneth's professionalism and dedication stood out, and I’m truly honored to be a customer of Cortina Watch. His efforts made me confident in purchasing a TAG Heuer Aquaracer, and I couldn't be more satisfied with my selection.
Md Riduan Bin Mohd Noor
5
I recently visited Cortina Watch and had the pleasure of being served by Jessie. She was incredibly nice and patient, allowing my wife to try on watches without feeling rushed. Jessie even took the time to add us to the interest list for a watch my wife was eyeing. Her excellent service made the experience memorable, and we will definitely be returning. We highly recommend!
Nicholas Song
5
Dear Cortina Watch Team,
I recently visited your Raffles City boutique and was served by Gerard and Justin. I would like to express my sincere appreciation for their outstanding service. Both were extremely professional, knowledgeable, and attentive to my needs. They patiently explained the details of the timepieces, provided helpful recommendations, and made the entire experience truly enjoyable.
Their warm and courteous approach reflects the high standards of Cortina Watch, and I will not hesitate to recommend your boutique to my friends and family. Please extend my thanks to Gerard and Justin for their exceptional service.
theearlgreyjie
5
I had such a great experience at Cortina Watch Raffles City, all thanks to Justin Lee. He’s super down-to-earth and easy to talk to, which made buying my first Cartier watch really enjoyable. He was patient, helpful, and made the whole process feel smooth and stress-free. If you’re thinking of getting a watch, I’d definitely recommend looking for Justin — he’s awesome to deal with!
Chin Poh
5
Joy is an exceptional representative who goes above and beyond to provide a seamless and personalized experience. Her deep expertise in watches allows her to offer valuable, tailored advice, always considering the customer’s needs and preferences first. What truly sets her apart is her outstanding customer service; she is attentive, patient, and genuinely passionate about helping clients find the perfect timepiece. Dealing with Joy feels like working with a trusted advisor rather than just a salesperson. Highly recommend her for anyone seeking a knowledgeable, customer-centric watch specialist!
Serene Stella
5
Cortina boutique at Raffles City is the place to go if you intend to get your dream watch for yourself or that special someone. Special kudos to Wan Yi for her amazing service and sincere personality, always so attentive and welcoming. Wan Yi is very patient and gracious in showcasing the various models, allowing us to try them on and sharing her knowledge about the watches. Best of all, she's always doing her best to help us get our desired piece, especially for our special occasions such as birthdays and anniversaries, including a beautiful Crazy Hours Franck Muller in my favorite color pink! We appreciate her efforts so much! Looking forward to adding more dream pieces to our collection with her!