*5 working days per week / 6 days off in a month
*No split shift
*Fun and friendly working environment
*Food will be provided
Job Responsibilities
1. Operational Management:
- Supervising Daily Operations : Ensuring smooth workflow, managing staff schedules, and overseeing the overall cleanliness and organization of the restaurant.
- Quality Control : Maintaining consistent standards for coffee preparation, beverage quality, and customer service.
- Inventory Management : Ordering supplies, managing stock levels, and ensuring efficient use of resources.
- Equipment Maintenance : Monitoring equipment performance, scheduling maintenance, and troubleshooting issues to ensure smooth operations.
2. Staff Development and Training:
- Training : Conducting barista training sessions, providing guidance, and fostering a positive and knowledgeable team.
- Mentorship : Offering support and guidance to baristas, helping them improve their skills and performance.
- Performance Management : Providing feedback, addressing performance issues, and contributing to the overall development of the team.
3. Customer Service and Relations:
- Customer Engagement : Ensuring positive customer interactions, handling complaints effectively, and promoting a welcoming atmosphere.
- Product Knowledge : Staying updated on menu items, coffee trends, and brewing techniques to assist customers and educate them about coffee.
- Problem Solving : Resolving customer issues and complaints related to quality, service, or other concerns.
4. Creativity and Innovation:
- Menu Development : Contributing to the development of new coffee drinks, seasonal specials, or other menu items.
- Process Improvement : Identifying opportunities to enhance efficiency, improve quality, and streamline operations.
5. Leadership and Communication:
- Setting the Tone : Leading by example, demonstrating passion for coffee and customer service, and fostering a positive work environment.
- Effective Communication : Communicating clearly with staff, management, and customers.
6. Perform any other ad-hoc duties assigned by the Company
Job Requirements:
- With at least 6 years of F&B working experience in restaurant
- Passionate about providing efficient and friendly service standards
- Outgoing personality and highly motivated and takes initiative
- Positive and motivated to work in a fast-pace work environment
- Prefers to hold a recognised Basic food hygiene certification
- Clean and hygienic in food and beverage handling
- Able to work as a team with fellow colleagues
- Able to work weekends and public holidays
Interested pls call 80563130 for more information.