Senior Executive, Program

Responsibilities:

• Develop a strong, diverse bench of instructional talent (instructors) to staff current and future cohorts
• Work closely with Program manager in course development, course funding mapping and application.
• Partner with colleagues in Sales, Delegates/ Students/Client Success to support a responsive feedback loop that delivers consistent messaging to learners throughout their journey

Coaching & retention

• Work with other delivery colleagues (marketing and sales) to ensure delivery quality targets are met and all stakeholders are informed and actively coordinating on supporting individual delegates
• Implement standards of instructional quality with individuals and teams of instructors
• Observe instruction and provide coaching to address issues and support continuous growth of instructors on instructional delivery and classroom culture.
• Monitor and manage course quality and progress by regularly reviewing student learning, experience, and feedback and formulate action plans based on data
• Understand each instructor’s goals and needs and problem solve on ways to better improve their experience and support their development

Requirements:

• The ideal candidate would be someone from an IBF (Institute of Banking and Finance) Accredited Training Provider, University or Adult Training provider
• At least 5 years of experience in education field (Adult Learning)
• Possess an ACTA/ACLP Certification
• Bachelor Degree in education and/or any related fields
• Experience in successfully managing multiple team members, ideally from a university, educational or corporate training setting
• Demonstrated success as a people manager who inspires, develops, and empowers direct reports
• Experience delivering and facilitating learning or training experiences, ideally for adult learners
• Ability to proactively identify opportunities for improvement and devise creative and practical solutions, even in ambiguous situation
• Experience with applying and maintaining IBF (Institute of Banking and Finance) grants and SkillsFuture grants
• Plan & align
• Attracts top trainers / talents (eg in Anti-Money Laundering, Know Your Customers, Compliance, Wealth Management, Chartered Financial Analyst, Chartered Financial Planner, Financial Advisory, etc)