Drive digital transformation and shape the future of software development at one of tech's most innovative companies. As a Solutions Architect at GitLab, you'll become a trusted strategic advisor to enterprise organisations, helping them revolutionise their development practices through our industry-leading DevOps platform.
Your Impact
In this pivotal role, you'll blend technical expertise with strategic thinking to:
- Partner with enterprise customers as their trusted technical advisor, architecting solutions that transform their software development lifecycle
- Lead technical discovery and validation, ensuring GitLab's Enterprise Edition capabilities align perfectly with customer objectives
- Champion GitLab's platform capabilities while crafting innovative approaches to complex business and technical challenges
- Drive successful platform adoption by connecting technical solutions to measurable business outcomes
The Opportunity
Join One Of The Fastest-growing DevOps Platforms Where You'll
- Work at the intersection of business and technology, collaborating across GitLab's Sales, Engineering, Product Management, and Marketing teams
- Shape strategy and drive platform adoption by becoming a trusted advisor to leading enterprises
- Guide organisations through their entire technological journey, from initial planning to successful implementation
- Influence the future of software development practices across diverse industry segments
What We're Looking For
- Solve technical customer issues of broad scope and high complexity.
- Provide mentorship for Solution Architecture team members and remain a current contributor to team-learning initiatives and activities.
- Work cross-departmentally to find solutions to complex scenarios and integration issues.
- Propose improvements and innovation for customer calls and product demonstrations based on current market trends.
- Maintain in-depth knowledge of the entire GitLab application.
- Represent GitLab as a speaker at field events or as an author in GitLab-focused publications and blogs.
- Provide opportunity strategy leveraging market and industry knowledge and trends.
- Drive Technical Close Plans without guidance.
- Collaborate with the product team while representing customer requirements and feedback.
- Create Customer Success Plans with customers
- Contribution to Account and Territory Planning Sessions of their region/sub-region
- Regularly enhances GitLab documentation for clarity and accuracy as well as adding new explanations, examples and sections.
- Share subject matter expertise through Slack posts, documentation updates, communities of practice, issue and MR participation and other common GitLab collaboration mechanisms.
- Coach sales team-members on deal qualification when necessary.
- Assists with specific objectives and key result associated task
- Leading Value Stream Assessments with your accounts or another team member’s, while the team member shadow