Superb quality and trendy stuff coupled with top-notch customer service. Apple and Leny were very helpful.
Connie Seet
5
Thank you, Apple, for your friendly assistance! My sister and I enjoyed our shopping experience this afternoon!
Suzanna Palanisamy
3
I like the quality of the material. However, I am not sure about the sizing. My girl is 25th percentile for weight and height and 50th percentile for head. She is 4.5 months, and I purchased the 6M size. I picked up t-shirts and leggings. The leggings are long, and the waist is ultra small and fits snugly right now. That's still fine because I can roll up the bottoms. As for the t-shirts, I barely pushed her head through, and the rest of the t-shirt is baggy. The staff were lovely, and all of the clothes look super cute.
Diane Fong
5
The clothes here are beautifully made and use quality materials. Nothing is cheap or scratchy. They also have a wide selection of neutral-colored clothing, so it's not an excess of pinks or blues.
If you purchase baby or children's clothing as a gift, they give you a voucher to let the recipient change sizes of the items you buy from them, in the event you get the wrong size!
Mei Mah
1
The Filipino store assistant needs to reflect on her customer service. I understand that COVID-19 has hit businesses hard, and store personnel are eager to serve foreign tourists for their dollars, but my experience today was deplorable.
1. Treat all customers with equal care.
It was absurd that the store assistant served the Indonesian tourists who entered the store much later than me at their beck and call, but did not offer help or assistance to other local customers, who simply decided to leave the store instead.
2. Service those who are ready to pay first.
Chopping your spot at the cashier counter while still shopping for more items in the store is unheard of. I was waiting to pay for my items at the counter, and the Filipino store assistant told the cashier to process the Indonesian tourists' items first, even though they had been selecting items non-stop for a good 20 minutes, with some items left at the counter. The cashier was at least kind enough to apologize, but what?!
She had even seen me waiting to pay for quite a while, while she continued to go around with the tourists, but ignored me until the cashier came back to assist. I thought I was being most patient and polite with her, already leaving her to continue assisting others without interrupting her.
3. Service comes from a good heart, not for commissions and tips.
Sure, the aforementioned tourists may be spending bigger bucks. I certainly don’t need to contribute to her commissions. I was happy to leave without a purchase once she treated me this way. It was ridiculous, to say the least. I hope other customers aren't treated this way ever.