I popped by randomly to look at a couple of pendants as a gift. Met Jackaston and had a lovely conversation. He was very knowledgeable and answered my queries patiently.
I left with a ring and will be purchasing my pendants online, as they were sold out at the store.
Looking forward to my new pendants and ring. May jade bring all of us great wealth and health!
Ah Wei Soh
5
Top-notch service rendered by Joey and Jack today! Bought another beautiful glassy cabochon ring. Thank you, Jackaston, for spending some time explaining the details.
I'm so happy with my new collection today! Thank you once again!
Previously, my dear friend recommended Lihongjade to me. Compared to other jade shops, Lihongjade has lots of beautiful collections and is reasonably priced. Highly recommended if you are looking for good quality jade!!!
Karmen Lim
5
I've been looking to invest in a jade piece and explored a few shops, online and physical. While Li Hong was not the cheapest, I found their designs to be the most unique, with the best jade quality. To me, one good piece that I'll love forever is better than two pieces that I'll wear occasionally. And Jack has been patiently bearing with me as I keep popping into the shop "just looking." Thanks Jack for the great service and suggestions.
Emmeline Lee-Yang
5
***International Customer***
I recently had the pleasure of purchasing from Li-Hong Jade, and I am beyond impressed with my experience. Working with them via Instagram was seamless, and my order arrived in less than a week through FedEx, even though I live in Texas, USA!
As an international customer, I was initially hesitant and worried about the buying process. However, Li-Hong Jade's impeccable integrity and outstanding customer service quickly put my concerns to rest. I was so satisfied with my first purchase that I have already ordered another pendant, which is currently on its way to Texas.
The staff at Li-Hong Jade went above and beyond to ensure my satisfaction. They patiently worked with me, sending detailed photos and videos of the item through Instagram, email, and WhatsApp. They provided images in natural light and included all necessary details about the jadeite's size and color, making me feel confident in my purchase.
I am extremely pleased with the entire experience and cannot recommend Li-Hong Jade highly enough. If I could, I would give them 10 stars! For anyone considering an international purchase, look no further—Li-Hong Jade is trustworthy, reliable, and truly exceptional.
Jianming Suen
5
As a first-time jade buyer, Jolene gave great advice to help me narrow down pieces that suit me and my budget. Will definitely be back for more!
Verena Lim
5
I bought a princess round bangle as I accidentally broke the one I had been wearing. Being in Australia, there weren't many options when it came to buying jade, so I went online. I came across Li Hong Jade and was captivated by the green jade bangle. The online service and chats were very helpful and prompt, and they provided additional videos upon request. I received my bangle this week, and it is beautiful! Li Hong Jade is a very reliable and honest jade seller.
Yvonne Goh
5
Jenny was very patient when recommending suitable jade accessories for my mum. My mum liked the jade bead bracelet that she recommended. Thanks for the good service.
Rohan Bhandari
5
Wonderful shopping experience. My first time here, and I'll definitely be back. The staff were really friendly. Special shout out to Jack and Joey for explaining everything so well! I'll definitely be back for more. :) The laughing buddha pendant feels super positive and nice!
Pina Mann
5
Highly recommended!!
Whenever I'm in Singapore, I stop by the store and always add more exquisite pieces to my jewellery collection.
The craftsmanship is beautiful, and the Sales Associates provide top-tier customer service.
5/5
Stella Ge
5
I bought this orangey-translucent, green 💚, square jade bangle. My salesperson, Mr. Jack, gave a detailed explanation about the bangle. I am blessed to buy this one-of-a-kind four-season scenery bangle. …