Don’t get me wrong—I’m a big fan of Stuff’d. However, this review reflects my experience specifically at the Raffles City outlet, which unfortunately fell short on service quality.
The staff appeared disorganised and slow, even before the lunch crowd began. Despite wearing gloves, one staff member used the same scoop for black beans and chicken, and even handled the salmon pieces directly with his hands, which raises serious hygiene concerns. Additionally, several of the toppings were not promptly replenished, which further slowed down the process.
I was first in line and still spent about 15 minutes waiting, which is not something I’ve experienced at other Stuff’d outlets. I hope management addresses these issues with proper training and supervision, as this outlet does not reflect the generally high standards I’ve come to expect from the brand.
Benjamin Neo
5
Shaydan and Cecilia provided great service, and the food was excellent.
Ling Xuan
5
The food at this outlet is consistently good. I've never liked hummus until I tried Stuff'd's hummus; this speaks volumes about the quality and taste of their food. I got the eggplant as a side and it was so tasty! The selection changes from time to time so it doesn't get boring. Cecilia and Vel provided great service; they were very welcoming and always smiling. Thank you!
Ee Jiu Jiu
5
Staff Cecilia is very friendly and polite. She is also attentive, clarifying when she couldn't hear me. The portion she gave was enough.
Kai En Zhen
5
Cecillia is so kind and nice, and her service is amazing too!
Mohan Ramesh
5
I would like to compliment Cecilia and Shaadan at Stuff’d Raffles City for their outstanding service. They served generous portions and were exceptionally polite and attentive to my order. Their dedication to customer satisfaction truly deserves a Good Service award.
Sabiyullah Muhammad Ibrahim
5
I ordered Stuff'd at Raffles City. Cecilia was the only staff there. She was great and patient with so many people ordering and kept her cool until the end. Such a lively lady she is.
Jay Xu
5
There was only one staff member, Cecilia, working on a Sunday night, and she gave her best to serve me, even though there weren't many choices left. Cecilia is friendly and enthusiastic about her work!
Wei Sheng
5
Cecilia and Amsyar are very helpful, patient with my orders. Their service is excellent and efficient. Highly recommended!!
Eliza Ho
5
Cecilia is very attentive and helpful with our order after I requested less salt. She prepares and focuses on specific aspects of the sauces and toppings to suit our taste. This makes the flavours well-balanced. We commend her service.