This is by far the best experience I have had in a very long time. The customer service was exceptional, and that made my friends and I very happy. Food was amazing, and the little attentiveness she showed to us mattered the most. Manager Hasvadila went beyond measure and made all of this happen. She always followed up on our food and made sure we were comfortable with our dining experience. She showed exceptional service, which is how customers are supposed to be treated. Kudos to the management for having someone like her.
Jim Ma Siong
5
I let the server know that I was not looking for spicy dishes. She gave me several options. The food was very good, and the service was good as well. I really enjoyed the mango salad and had it several times! You can easily have a $10 lunch. I just chose to have lunch and a mango salad lol.
Punithan Manickam
4
Today I had lunch with my family at Thai Express Restaurant in Raffles City. I ordered olive fried rice, seafood noodles and a few other dishes. But the olive taste in the olive fried rice was barely noticeable. If they had added olive paste to it, the flavor would have been much more prominent, but it was not at all. The other dishes were good.
Hema Rajendran
1
I ordered Tom Yam fried rice and asked them to substitute fish for a healthier option. It was over-fried and so hard to cut. It was really bad. When I gave feedback at the counter, they simply stated they would update their manager. They collected full payment even though I could not even eat the fish because it was so hard. Thai Express City Hall, please teach your staff how to handle customer feedback and address it.
Moganapriya Sathivelu
5
The food was delicious and worth it. The atmosphere was chilling. I will definitely come again. Thank you for the good service.
Nur Amira
5
Food portions are big, nice, and tasty. A staff member named Josephine was very friendly and nice. Keep it up! I will eat here again.
Shandra
4
Food is tasty but pricey. I like their one-dish meal options – basil chicken, fried chicken, etc. I like their clear tom yum soup, which is spicy. Cut chilli padi with fish sauce is served upon request. Do remember to ask for the wait staff.
The Thai prawn cake is amazing – crispy and hot. Iced lemongrass tea and iced blended watermelon are the choice drinks, which go down well with the spicy Thai food.
Andy Phua
5
The food was very nice: flavourful, spicy, and tasty. I liked the basil tofu. The team was very responsive and kind (Carol Thai Express Team). They made sure our special request for fish-only pad thai was fulfilled. They also noticed we were struggling to take a selfie and helped us take a group photo! Good service, thank you.
Sharina
1
There was a hair in our spring roll, and when we told the server, they didn't even say sorry. Food came out uncooked, and the servers were very rude. We were very disappointed with this restaurant; it was very unprofessional. I don't recommend going here unless you want hair in your food. In the picture below, the hair was ON the spring roll, but we swiped it on the plate so you could see better. Anytime we tried to ask for something, such as napkins etc., the very rude server would look at us and walk away or ignore us. The entire experience was so very rude and disappointing.
Abinesh Thirukonda
4
This restaurant serves good Thai food. Pad Thai and the glass noodles were nice, with a good portion of meat. Ginger Chicken was good with white rice, but it was spicy. The atmosphere was good, and the food was served quickly. Overall, we had good Thai food, and the price was affordable.