Location: Level B1, Unit Number #B1-K4
Quality products and services
The Cookie Museum at Raffles City represents Singapore's pioneering gourmet cookie artistry, showcasing over 700 original cookie recipes developed since 2004 by this award-winning homegrown brand. Located at #B1-K4, 252 North Bridge Road, this unique culinary destination has dedicated 21 years to capturing Singapore's authentic flavors in innovative cookie form, creating distinctive offerings that range from elegant floral-infused Lavender and Rose cookies to bold patriotic flavors like Laksa and Chicken Rice. The museum concept celebrates cookie-making as both art and cultural preservation, transforming traditional Singaporean cuisine into portable, shareable treats that serve as perfect souvenirs for visitors and delightful indulgences for local cookie enthusiasts.
The store's signature achievement lies in creating the world's first Chilli Crab cookies made with real crab, demonstrating their commitment to authenticity and culinary innovation in Singapore's competitive food scene. The extensive recipe collection encompasses both international classics and distinctly Singaporean creations, with each cookie handcrafted using premium ingredients and traditional techniques that ensure consistent quality and unique flavor profiles. From delicate European-inspired varieties to bold local fusion creations, The Cookie Museum's offerings cater to diverse palates while maintaining their core mission of capturing authentic spices, aromas, and tastes of Singapore's beloved local delicacies in convenient cookie format.
Operating daily from 11:00am to 9:00pm within Raffles City's bustling basement retail level, The Cookie Museum benefits from excellent foot traffic and convenient MRT accessibility through City Hall station. The central location allows both tourists seeking authentic Singapore food souvenirs and locals looking for premium gift options to easily incorporate cookie shopping into their mall visits. With a second location at Suntec and growing recognition as a must-visit destination for Singapore-themed food gifts, The Cookie Museum continues to expand its influence while maintaining its commitment to handcrafted quality and authentic local flavor representation in the competitive gourmet cookie market.
Based on 15 reviews
Out of 162 shops
Not enough ratings
Jean
This is my 3rd time buying for CNY, and I've finally come to realize their samples tasted better than the ones inside the tins. I didn't even taste any pink salt from the ones packed inside the tins, but with the sample ones, you could taste the salt in every sample they served.
Meiying Lee
Service needs to be improved. New to the brand, so I enquired which was the best-selling. The salesperson kept asking which size of cookies I wanted, and I had to keep repeating my question. After finally getting through to her, I asked for two flavours to try. Both were not to my liking, so I thanked her and left. Her face changed, and she told her colleague, “She just wanted to taste the cookies.”
Melissa Lim
A novelty among Singapore-made cookies. I enjoy the cookies and always buy them for gifting when going overseas. It's a good gift, but the rules are totally inflexible and the customer service is not great! I bought lychee rose-flavored cookies and one other flavor. After paying for it, I thought that perhaps champagne lychee had a better aftertaste and asked for an exchange. A few of the staff smiled and said there are no exchanges or refunds due to food safety. It was literally less than five minutes ago that the purchase was made. And obviously, the can was still intact and brand new. I was just standing nearby and decided to walk back to switch the flavor. I couldn’t believe it. As I walked away, I decided to write this review; I had only left the shop about ten minutes prior. The inflexible rules left a bad aftertaste, and the customer service was quite disappointing for such a good brand! I am writing this to let people know that you cannot exchange items once payment has been made, so do take note. However, I must say that the cookies in the small cans are still delicious, and I will still return. It would have been perfect if their customer service gave premium service in tandem with their premium brand.
Brendan
Cookies are amazing, and the staff is very friendly.
Audrey P.
I love it so much!!! Best cookies ever made in Singapore.
Neo
The staff is very knowledgeable about the products and recommended some cookies to me according to my needs. I bought the Pandan, Hae Bee Hiam, and Honey Earl Grey according to her recommendations, as I was gifting them to elderly/adults who usually have different tastes. True enough, the Honey Earl Grey one isn't very sweet, so it is suitable for elderly taste buds. I won't be trying the other two flavors, as they are meant as gifts for my relatives overseas. I wish that they would allow customers to taste-test the cookies. I agree with another review that the cookies are quite pricey, so it would be good if we could have a taste test first. I hope the company can take this into consideration. I love the packaging of the tins, as it's really pretty. Next time, I will buy other best sellers to try.
Emilia Xenia
Amazingly creative packaging – makes for great gifts and souvenirs 🎁✨✨✨. Yummy cookies 🍪🍪🍪.
Don Solomon
Very expensive. Three flat tins for $150. However, they are really delicious. Who would think that chicken and rice cookies could taste so good?
Zhen Zhi
Friendly and good service. I've been buying from them since late 2000s when they were in Esplanade.
Jun Wang
I've been buying since they first started at Esplanade. But it's really quite premium, so I only pamper myself once in a while, usually during Xmas and CNY when they offer new festive flavours. They make really nice gifts too.
Jill
They offer a unique variety of flavours. Personally, the peach yoghurt and earl grey lavender are perfect.
Esther Pamela
Here's the edited review: Tasty, premium cookies at a premium price. Perfect for a souvenir from Singapore! Taking one star away due to the lack of tasting samples or testers. For the price of each tin (around $40), it would make sense to offer them. The staff were kind and helpful. We were also told that some flavors are seasonal, so it's best to check their website for the latest updates.
Flora Leow
I usually buy cranberry cookies from "Christine's By the Cookie Museum" when they have a festive pop-up kiosk at Takashimaya atrium hall. The Cookie Museum's butter cranberry cookies are absolutely delicious – their cookies come with a rich buttery flavour and crisp texture. The prices are a tad high, though. But these are good quality cookies, so I enjoy them once in a while.
Drew Lu
An awesome gift to bring when you are travelling abroad, or a little something to bring home from Singapore (if you are tired of Kaya and laksa). The cookies are handmade in Singapore and come in a relatively small can/jar, ideal for travel. The cookies also come in many representative Singaporean flavours (perhaps stereotypically so). I would recommend them for those who can afford a little luggage space. I packed the tin can in my luggage, and they survived the trip fine.
Kai Ong
I've been gifted these by a friend for many years. I buy them as gifts for family and friends. They are special, truly Singaporean, handmade, and feature extraordinary flavors. I got my daughter the Earl Grey Lavender and Oolong Lychee flavors. Of course, Panda cookies are great too. I have had many unique cookies from here.
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