ASTALIFT at Raffles City Singapore brings award-winning Japanese anti-aging skincare technology to the heart of Singapore's civic district. Created by FUJIFILM through innovative research on skin science, ASTALIFT combines decades of photographic film expertise with cutting-edge beauty technology to deliver advanced skincare solutions. Located at basement level 2 of Raffles City Shopping Centre, this beauty destination offers both premium skincare products and professional facial services designed to reveal radiant, youthful-looking skin from within.
The boutique showcases ASTALIFT's comprehensive range of high-quality skincare products, including the signature Jelly Aquarysta line featuring moisture and whitening effects, alongside top-rated cleansers, toners, and moisturizers specially formulated for achieving glowing skin. Beyond retail products, ASTALIFT provides luxurious facial treatments including their renowned 95-minute multi-modal facials with specialized options such as V-Lift technology, Acne Eliminating Care, and Accelerated Skin Rejuvenation services. Each product and treatment is carefully developed to address specific skin concerns while catering to individual skin types and needs.
Conveniently located at #B2-20/21 in Raffles City Shopping Centre, ASTALIFT operates Monday to Friday from 11am to 9pm, and Saturday to Sunday from 10am to 9pm. The knowledgeable beauty consultants provide personalized skincare consultations to help customers discover the ideal products and treatments for their unique skin requirements. With direct access from City Hall MRT station and positioned among other premium beauty brands, ASTALIFT at Raffles City offers an accessible luxury skincare experience for office workers, tourists, and beauty enthusiasts exploring Singapore's downtown shopping scene.
Very disappointing customer service. I called regarding their 1-for-1 Fave promotion, and the therapist was unsure. She said she would get back to me, but obviously didn't. I had to call them again to follow up on my enquiry. Since I couldn't find another person to utilise this promotion with me, I asked if I could use it on two separate occasions. The second therapist I spoke to replied very outrightly, 'No.' If they could make the decision so easily, I'm not sure why the first therapist couldn't give me the same reply and instead told me to wait for her call. I had also previously walked into their outlet during their opening hours to enquire about their packages, as I was really interested in their facials. Service was very lukewarm. When I went home and checked their Facebook page, I realised they were giving out free samples to customers, no purchase required. But obviously the therapist didn't give any to me when I walked in that day. Guess they just lost a potential customer. Not sure why they have stellar ratings on Google. I won't support them ever.
Positive Reviews
Mei Li Tan
Good brand and good service.
Cruz Ling
Great service! I love it.
Cheri
Service is good, patient, and friendly. The staff here know their product, but they don't hard sell.
Zhiwei
Great facials by Wendy and Janice for my mom and me. Thank you for the professional care and expertise!
Yingying Wang
Very good service from the ladies when I went on Nov 7th (Tuesday) at 7 pm for an 80-minute facial promo through the Fairprice app. The whole facial process was very comfortable!
Hui Yi Kang
I have been receiving facial treatments from Astalift for 5 years. Deo is experienced, friendly, and customer-oriented!
Sherine Boey
Wendy has been a great facial therapist, always attentive and patient. I trust the products from Astalift and have been using for years, so I will continue to support.
Gemma Diong
Here's the edited review:
"I saw my friend's facial results while she was receiving treatment at Astalift, which is why I decided to get my acne treatment here when I had the worst acne breakouts of my life. True enough, my breakouts cleared up and disappeared. I was very happy with the results. I love how they did it using their machines. Although the acne shots were quite painful, the therapist performed the procedure very well and with great patience. She was with me every step of the way and kept asking me if the pain was bearable. I love their services, and the products they recommended work well with my skin type. I highly recommend them, and it's an added bonus if you can take advantage of their promotions. They are worth the highest rating."
Chloe Tan
Just finished my 10 sessions of 85-minute facials with Astalift and signed up for another package of 10 sessions. Deo is super nice and cheery. I always enjoy her massage and fall asleep soundly. The ambience is nice for a quick nap, and I definitely recommend this place.
Paul Ho
My third visit here. The staff is really lovely. Wendy especially is so nice and took care of me this time. My face feels so much better after every visit, and I look forward to visiting again.
Brenda Vijayan
Nice experience with Astalift. I have been using their products for almost 8 years, and my dry skin has become smoother. Wendy is also helpful in explaining the products, and I got mini samples.
Ronnie Lee
I tried the 95-min Multi-Modal Accelerated Skin Rejuvenation Therapy facial, and I loved it! It was a relaxing treatment facial, and the therapist was almost always with you throughout the session. There was always some procedure, treatment, or massage going on, so it felt different from a regular facial. They are also really friendly and more than willing to share about the treatment and process. Highly recommend. It’s a place I would return to! By the way, they use all Astalift products for the facial. No hard-selling either.
Mary Ong
I enjoy having a facial at Astalift RC. The room is big, spacious, quiet, and clean. I was surprised when I walked in, as the entrance had given me a wrong impression. Jennie is my favorite beautician. Her palm is warm and feels good. I almost fell asleep.
Leslie Lim
Nice experience at the Astalift Raffles City outlet. Lovely Jennie is friendly and patiently serving her customers. Sunscreen is my daily skincare product. Highly recommended.
