I’ve seen this coffee chain at several locations and was excited to finally try it. Unfortunately, the staff’s attitude was disappointing. I approached the counter to place my order because I wanted to use my eCapitaVoucher. However, when I told the male staff my order, he told me to just order at the kiosk.
If a customer is already at the counter and the store isn’t busy, shouldn’t you just take the order? I honestly don’t get why that was an issue. I explained to him that I needed to order at the counter because I was using an eCapitaVoucher.
Since it was my first time ordering at Kenangan Coffee, I wasn’t familiar with the menu, so I just said I wanted the All-Day Combo Set. The same male staff responded really quickly, and I couldn’t catch what he said. Then, a Malay female staff member came over and asked for my order again, so I repeated it. She mentioned there’s an All-Day Breakfast Set and a Bread Set or something like that. When I asked her what the difference was, I was shocked by her attitude. She just said, “Depends on what you order la,” with a look that made me feel like she thought I was dumb.
I was honestly taken aback by this kind of service. I’ll never visit Kenangan Coffee again.
To be honest, the coffee and pain au chocolat were just fine—nothing special. Definitely not worth putting up with that kind of attitude for.
Lee
3
Had a large iced passion fruit tea for $5.50. Taste was okay but nothing special, a bit too sweet despite ordering it less sweet. To be fair, it's a coffee chain, so the coffee might be better! Anyway, they have plugs at most tables, so if you need a place to charge your phone in peace, it's a good spot.
Eileen Lim
3
Kenangan Coffee, a popular Indonesian chain, brings its signature brews to Singapore with a compact but clean and welcoming outlet at Raffles City.
What to Try:
• Kenangan Latte ($4.90): Smooth, nutty, with rich black aren (palm sugar) notes.
• Avocado Coffee ($6.50): Creamy, earthy, and uniquely satisfying.
• Creamy Latte: Balanced and fragrant, not overly bitter or sweet.
Food Pairings:
Light bites like the Chicken Cheese Sausage Puff and Salted Caramel Cruffin complement the drinks well.
Vibe & Value:
Service is warm; seating is limited, but it’s a great stop for a quick, quality cup. Pricing is reasonable, with drinks from $3.90 and app promos available.
Verdict:
A solid spot for something different, especially if you’re into Southeast Asian-inspired coffee. Just go easy on the sugar.
Goh Ann
5
Edited review: "Tried Kenangan Coffee for the first time because their new pistachio flavor caught my attention. It was okay—not mind-blowing, but nothing to complain about. The pistachio flavor was present but not overly strong. Price-wise, it’s comparable to Starbucks, so if you’re curious, it’s worth a try."
Gregory Nathaniel
4
Kenangan Coffee at Raffles City offers a pleasant escape with its inviting modern ambiance and the rich aroma of fresh coffee. Their expertly crafted signature Kenangan Latte and the well-received Salted Caramel Macchiato highlight the quality of their brews. The menu also features intriguing local-inspired options. Despite its location in a busy mall, the service is friendly and efficient.
With reasonable prices for the quality, Kenangan Coffee is a worthwhile stop for a satisfying coffee break while at Raffles City.