Reviews for KOI Thé Express Raffles City

Tian Sheng Chan

August 18, 2025

1

Worst. It's no longer express, due to a lot of Grab orders. I pity tourists who come here to buy just a cup.

Lim Pei

August 18, 2025

1

I went to Koi at Raffles City around 5 PM today to buy bubble tea. I ordered three cups of Orh Nee plus Fresh Milk for $18.90. I was in a rush and didn't check the drinks, but later, I found that one of them was just a regular Milk Teh, which costs $4.00. So I walked 20 minutes back to the store to tell the staff. I said “Hi” to the lady, but she ignored me. I said “Hi” again, and she just looked up with her eyes without lifting her head. I told her I ordered three Orh Nee plus Fresh Milk, but one was wrong. She replied, “So what do you want now?” I said I wanted to change it to the correct drink. She said “Okay” and handed me the right one from her counter. This means she knew it was wrong, but didn't say sorry or even look at me properly. Her attitude was really bad. (She was a bit chubby, not very tall, and had dark eye circles.)

Darius Jamieson

August 18, 2025

4

A fast food tea bar. Reasonable variety, no-sugar options, bubble tea available. Warning: they don't accept cards! Luckily, you can top up your Grab app and pay with that (works with Revolut).

Bill Neo

August 18, 2025

5

When in Singapore, you must get to Raffles. We went before the first Gardens by the Bay light show started. This way, there was no queue. It was a great experience throwing the nutshells on the floor; it's acceptable there. The Singapore Sling was great; I had two in the end. The Sling isn't cheap, but entry to Raffles is free.

Ellen

August 18, 2025

3

I came intending to order my regular honey green tea, but was disappointed to find they now only offer wildflower honey. The new honey was noticeably less sweet, which I was told was to meet a “lower sugar” standard. Unfortunately, it just didn’t taste the same. On top of that, they’ve increased the price, which I feel isn’t justified given the change in taste and overall experience. Sadly, I don’t think I’ll be coming back for this drink again.