I waited for a cappuccino for 15 minutes. Initially, no one was at the counter. Then, an Indian girl approached (I mention her nationality because I didn't catch her name) when there were already three of us waiting. She tried to take the first order but failed. She called the manager, and he was really nice. But once he left, she went back to her own style, leaving the counter once or twice more. And that's not even talking about the cappuccino itself, which was basically coffee with hot milk, not even close to having foam. I even checked it when I received it. This was around 2:30 PM.
Yeo Holdings
5
A well-stocked, one-stop station to get your coffee, pastries, pastas, pizzas, chips, biscuits, shampoo, lotions, and clothing.
Marge
5
Love this shop. Great variety of clothes, good quality, and good prices. The cafe is also recommended. Enjoyed the Victoria Sandwich (cake).
Ann Sik
4
There's lots to see. They offer a wide range of food and clothing. Wandering through here is always nice.
Ellie
4
This is a spacious Marks & Spencer outlet that has a bakery section. It offers a wide range of items, from clothes, snacks, fresh produce, and more. The staff were very nice and friendly as well. Getting to this outlet is quite easy and convenient as it is nearby Bras Basah MRT and the Raffles Hotel Bus Stop. This is definitely a good Marks & Spencer outlet!
CT Liao
4
The Chinese New Year promotion for the "Belgian Collection Biscuits" is a really good deal: Buy one, get the second one at 50% off.
The Belgian Collection 1KG has two layers of biscuits inside.
But this outlet's air conditioning is very strong.
Fadzilah Hani
3
Unfortunately, service standards have dropped after they installed the self-service payment kiosks. I spent so much time trying to hunt for assistance. The service staff appeared stressed and stretched, and were also unfamiliar with the kiosk functions.
Chin Yee Goh
5
I went shopping at M&S Raffles City Shopping Mall on April 12th at about 2:30 PM and would like to compliment Marlinda for her excellent service.
I was trying to locate a pair of jeans that was on display on a mannequin but had an issue locating it.
Marlinda was kind in assisting me and checking for the size I wanted with other branches, as it was not available at this store.
At first, I was skeptical about approaching her as she was really busy arranging the store display, but I eventually did after looking around.
I really like shopping here as I noticed the retail service staff here are very approachable and kind to assist.
Thank you once again, Marlinda, for the excellent service, as well as Nuri and team for the wonderful shopping experience. 😀
Louis Lau
4
This is a newly renovated Marks & Spencer outlet at the basement of Raffles City Shopping Mall. It is conveniently located beside City Hall MRT Station. In terms of products, they have many different types of fresh ingredients and easy-to-prepare meals, as well as cakes, biscuits, pastries, drinks, etc. It's worth checking out if you're in the area.
Rodney Lim
4
Nice place to shop for good food and quality clothing. They have nice **shopping** ambiance and very friendly staff! Always a joy to shop here.