Ai Wei Gu
Disappointing. Ordered their signature fish maw soup. The soup was tasteless and diluted.
Location: Level 3, Unit Number #03-15/16/17
Quality products and services
Shen Xi Imperial Soup at Raffles City Singapore brings over 15 years of traditional Cantonese soup-making expertise to the heart of Singapore's premier dining destination, representing the acclaimed restaurant chain founded by Thomas Hong in 2008. The name 'Shen Xi' honors founder Shum Hei, while 'Lao Huo Tang' refers to the time-honored technique of slow-boiling soups using natural ingredients that has been cherished in China and Hong Kong for generations. Located within Raffles City Shopping Centre's diverse culinary landscape, this establishment serves authentic Hong Kong-style herbal soups that provide both nourishment and traditional health benefits, catering to Singapore's health-conscious diners who appreciate the medicinal properties and rich flavors of expertly prepared Chinese soups that support wellness through culinary tradition.
The signature soup collection showcases traditional recipes including Lotus Root Peanut Soup for digestive health, Chinese Old Cucumber Soup for cooling properties, Traditional Pig's Tail Soup for collagen benefits, the premium Buddha Jump Over The Wall featuring multiple luxury ingredients, Ginseng Herbal Chicken Soup for energy enhancement, and Herbal Black Chicken Soup with Dried Scallop for nourishment and vitality. Each soup is prepared using time-honored techniques that involve slow-boiling natural ingredients for hours to extract maximum nutritional value and develop complex, satisfying flavors that reflect authentic Cantonese culinary traditions. The restaurant's commitment to using premium natural ingredients without artificial additives ensures that every bowl delivers both exceptional taste and genuine health benefits, supporting the traditional Chinese medicine principle that food can serve as medicine when properly prepared and consumed as part of a balanced lifestyle.
Operating daily within Raffles City's extensive food court and restaurant environment, Shen Xi Imperial Soup provides convenient access to traditional Chinese nutrition for busy professionals, families, and health-conscious diners seeking authentic flavors that support wellness goals. The restaurant's strategic location within Singapore's premier shopping and business complex, easily accessible via City Hall MRT station, attracts both local soup enthusiasts familiar with traditional Chinese cuisine and international visitors eager to experience authentic herbal soups renowned for their health benefits. As part of a successful chain with over 20 outlets across Singapore in NTUC Foodfare, Kuofu Foodcourt, and Kopitiam locations, the Raffles City establishment maintains consistent quality and authenticity while serving the diverse community that frequents this iconic shopping destination. The restaurant's presence at Raffles City contributes to the mall's reputation as a comprehensive culinary destination where traditional Asian wellness cuisine meets modern urban convenience, offering customers access to centuries-old soup-making wisdom that nourishes both body and soul through carefully crafted broths that embody the essence of Cantonese culinary heritage.
Based on 13 reviews
Out of 162 shops
Not enough ratings
Ai Wei Gu
Disappointing. Ordered their signature fish maw soup. The soup was tasteless and diluted.
Yan
I ordered the Buddha Jump Over the Wall, but the soup tasted like old cucumber soup. It had no taste of 山珍海味.
Si Pei
Terrible! I bit into a rusty nail in my pumpkin rice. When I confronted the staff, she just smiled at me and said, "Oh, sorry, the rice cooker nail dropped out again." Don’t eat here!!! Yucks!
Leon Chee Seng
December 2, 2023, Saturday, 18.58 hours Raffle City Food Court Singapore Bought: Sesame Oil Chicken with Black Garlic - $7.80 Major flaws in food: Not much chicken; skin was present and indistinguishable in watery gravy; chicken with bone and bone splinters, hazardous to eat, especially for a child; insufficient quantity. Plastic utensils; not up to a sophisticated Singaporean standard; the dish did not look appetizing or nutritious. The saleswoman claimed it was "very nice." Hello lady, it was not even "nice."
Yu Qing
The soup is very thick and delicious, and you can refill it. We particularly recommend the Hericium, Cordyceps and Stomach Chicken Soup.
Denny Yap
Tried their Fish Maw pig stomach chicken soup. Love the soup, and it's refillable! 😊👍
Cindy Ng
The food is great. I really enjoyed it. Their service is good as well. If I stayed nearby, I would come here every day ☺️
Sheryl Ong
My go-to place for great soup and Sesame Chicken! Awesome quality with no MSG. Great service and generous portions!
Claudia Puah
It cured me. Truly. #heartmelt #heartfap The aunty was also very sweet and warm, just like her soups 😭😭😭🧑🏻🍼🧑🏻🍼🧑🏻🍼. {{LOOK HOW CLOUDY THE SOUP IS SSSEDAP}} …
Peter Ooi
Love the signature fish maw pig stomach chicken soup. It's delicious and flavourful. 😊 …
Rachel Koh
Really, really good soup. I ordered the Abalone Ginseng Buddha Over the Wall and was shocked to see two abalones (generous), fish maws, black fungus, two big pieces of chicken, and ginseng, etc. Soup refill is not chargeable. Highly recommend this place.
Cindy G
I frequent their outlet at the JEM Kopitiam. Despite this location being pricier than their other outlets, the taste and quality remain consistent. I love the generous portions of ingredients and the thick, rich soup that doesn't make you thirsty afterward (no MSG). Best of all, the soup is refillable. The food court gets crowded during lunch hours, but the queue for this stall moves quickly. The staff running the stall are friendly too.
Tong Yeo
I always love this pig trotter with vinegar. The staff are friendly and gave me free soup to try out. The only downside was their white rice, which was not properly prepared. It was a bit too wet. Otherwise, it would be 5 stars.
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