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Rating Summary

4.3

15 reviews

5
87%
4
100%
3
87%
2
73%
1
60%

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Reviews for Singtel Exclusive Retailer Raffles City G-Force

Ting Ting Jingle

Ting Ting Jingle

5

Friendly staff and great customer service! Thanks, Joleen😊

Ava DeLan

Ava DeLan

5

Collected my new phone at this outlet. Ivan attended to me, and he was really helpful, polite, and pleasant.

Hai

Hai

5

I was very pleased with the service I received at this outlet when I came to renew my contract and purchase an iPhone. I came on a Saturday afternoon, and there wasn't a wait. The staff was also very helpful in explaining to me my service plan options and the different iPhone accessories available.

Yan Ming Chan

Yan Ming Chan

5

I was attended by Joleen at SingTel, Raffles City. She has provided excellent service and was patient in explaining the mobile plans to me. I was able to purchase the accessories for my new iPhone. It was all done at one stop, and I am very satisfied with the service. Thank you very much, Joleen. Keep up the good work!😊 …

Madeleine Chua

Madeleine Chua

5

Served by Joleen Lee. She is very helpful, courteous, and service-oriented.

Sunil Pandey

Sunil Pandey

2

Went to get a nanosim. I presented my details on a Singapore card. They scanned it and then told me to download the Singpass app, which unfortunately I hadn't used in over a year. So I could not log in. When I asked why, I was told to go to Bugis, despite them having my Singapore ID. They said they were a panel shop, an agent, and that only Singtel Bugis could verify me.

Bee Si

Bee Si

1

Incredibly inefficient: I waited 40 minutes for service and left without my number being called.

Carly Lim

Carly Lim

5

I'm so thankful I came to this outlet for such awesome services rendered by Lucas. He is professional and helpful, and, not to mention, patient. It's staff like him who make a difference. This was such a good experience. I will come to this store for future purchases and assistance from him whenever needed. Thank you, Lucas.

Jay Seah

Jay Seah

5

Ivan did a brilliant job helping my 78-year-old dad with his phone purchase and phone plan. He patiently helped him transfer data to the new phone and went above and beyond to support him. An outstanding experience, I must say. My dad tried purchasing from another retailer in Nex but was put off by the nonchalant attitude of the sales staff who directed him to the most expensive phone. So, kudos to Ivan. Thank you very much, and keep up the great work!

Jayanth Ganesan

Jayanth Ganesan

5

Amazing service experience with Lucas. He is very knowledgeable and focused on the customer's needs. Great customer experience!