Terrible experience here at Soup Spoon. It's been more than a year since I've patronised this establishment, and I was reminded why I stopped going there. The bread bowl is HORRIBLE. Literally two bites of the bread and I couldn't eat any more. I gave my partner some to try, and he agreed it was so bad he told me not to eat it and that he'd bring me elsewhere to eat. The soup is good, not gonna lie, but the bread is really terrible.
It's so stale and tough, and seems like it was uncooked. I swear if I throw this at someone, it could be a weapon. I remember it used to be so good, then they changed it to some weird purple bread, and it just declined from there. Now it's not weird purple, but the texture is wrong, and it's so thick!! Like I'm getting so little soup because the bread is so thick it makes me want to cry.
PLEASE bring back the old, old bread! What's more, the bread bowl isn't cheap; I think it's like 12 bucks or something.
Darryl
4
My go-to place for a healthy (or perceived as such) meal at an affordable price in the city centre. My partner got their Daily Saver Set ($8.90) with a small tangy tomato basil soup, a chicken ham & cheese sandwich, and iced lemon tea. Portion was decent and we really liked the tomato soup. As for me, I got the June SouperChef Set (pictured, $15.30), which came with the June Special of French Ratatouille, a Black Forest mochi brownie, and iced hibiscus tea. The soup was loaded with vegetables, and the brownie was good, though afterwards I kept on thinking how the price of one SouperChef Set could have almost paid for two Daily Saver Sets – but to each their own!
Karin Tan
5
The staff here are friendly and efficient. One Malay lady on staff is especially polite and warm. She also helps to clear trays promptly.
Tracy Wong
5
I've always loved the soup pastry bowl. It's filling and flexible to pair with whatever soup I feel like having for the day. The meal is satisfying.
Guan Lee
4
Wholesome, flavourful soups filled generously with ingredients. They try to offer value to their patrons periodically with promo sets, and their in-store staff are generally helpful and kind. I would say that the portions given, quality of food, and execution match closely with the prices paid, i.e., not overpriced, but definitely not something you can have every day. For instance, their chicken ragout is stuffed full of oyster mushrooms, shiitake, enoki, root vegetables, chicken chunks, onions, and penne, making it quite filling and fun to eat, especially with the bun that comes with each soup order.
I would dine at one of their many outlets periodically just to try one or more of their three monthly soup specials. I like that they offer free soup samples and small incentives, in the form of vouchers (albeit mostly with minimum spend terms), for existing members to compel them to make return visits.
A pity that their mushroom stroganoff is inundated with pepper, making it a bad choice for people with gastric concerns and/or weak stomachs, and their online customer service does not respond to feedback, complaints, and even compliments.