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WOK HEY Raffles City

food Asian Cuisine

Location: Level B1, Unit Number #B1-72

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Quality products and services

Services

Offers takeaway

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WOK HEY at Raffles City brings modern Asian stir-fry cuisine to the heart of Singapore's central business district, offering customizable wok-fired dishes that combine traditional cooking techniques with contemporary fast-casual convenience. Founded in 2017 by entrepreneurs Jake Chia, Huang Changyong, and Adrian Ang, this innovative concept has expanded to 31 outlets across Singapore, establishing itself as a leader in the customizable Asian fast-food segment. The restaurant sits strategically in the heart of City Hall area, providing busy professionals and shoppers with quick access to freshly prepared, nutritious Asian cuisine crafted to individual preferences.

The menu centers around premium Japanese short-grain rice and fresh market vegetables sourced from regional farming communities, allowing customers to create personalized combinations of quality ingredients with rice or noodle bases. Popular signature offerings include Egg Fried Rice with Seasoned Prawns, Fresh Ramen with Seasoned Prawns, Fresh Udon with Braised Beef, Golden Bubble Milk Tea, and Shanghai Fried Noodles with Prawns. The restaurant takes particular pride in their all-time favorite Egg Fried Rice, available with choices of freshly grilled chicken, tender braised beef, and succulent prawns, alongside unique additions like Brussels sprouts and tobiko that set WOK HEY apart from traditional stir-fry establishments.

Available for delivery within 32 minutes through Deliveroo and other platforms, WOK HEY Raffles City caters to the fast-paced lifestyle of Singapore's business district while maintaining high standards for food quality, freshness, and safety. The restaurant's commitment to using premium ingredients, including their signature Japanese rice and wholesome vegetables, ensures every dish meets the nutritional needs of health-conscious consumers without sacrificing flavor or satisfaction. The convenient online ordering system and efficient service model make WOK HEY an ideal choice for office workers seeking delicious, customizable Asian meals during busy workdays in Singapore's city center.

Operating Hours

Closing Soon

Closes in 27m

Monday

11 AM - 9:15 PM

Tuesday

11 AM - 9:15 PM

Wednesday

11 AM - 9:15 PM

Thursday

11 AM - 9:15 PM

Friday

11 AM - 9:15 PM

Saturday (Today)

11 AM - 9:15 PM

Sunday

11 AM - 9:15 PM

Price Distribution

$1–10 60%

$10–20 40%

$20–30 0%

Overall Rating

4 / 5

Based on 10 reviews

Mall Ranking

#85

Out of 162 shops

Category Ranking

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Negative Reviews

Angelina

August 18, 2025

Ordered chicken udon with added Chinese sausage, but the chicken was missing 😤

Jun Sian

August 18, 2025

I placed a pickup order at around 12:08 PM, and the initial waiting time stated was 10-20 minutes. I am extremely disappointed having to wait not just 40 minutes, but closer to an hour for the order, despite the initial 10-20 minute estimate. And guess what? There were no updates at all, and I don't know where my order is. Furthermore, when I asked the staff to check if my order was ready, he simply brushed it aside and told me to wait for the SMS. This was despite having experienced issues with SMS notifications from other outlets previously, where no notification was sent even after my order was ready. However, staff at those other outlets bothered to check whether my order was indeed prepared. I also noticed that on-site orders were prepared quickly, and customers who arrived way later than my order time received their orders ahead of me. The attached photos clearly show the order time and the revised estimated time of 20-30 minutes. It is absolutely ridiculous to understate your waiting times and make me wait for no reason, and to make me pay in advance for something that I will not receive? While I understand it's the lunch crowd, at least state a longer waiting time and do not be overconfident about the estimated time your staff can prepare orders. Additionally, do teach your team to be more proactive in checking orders, in case there are issues with the SMS notification system. I even saw an order that looks like mine, which has been sitting there for some time without anyone collecting it. Yet upon inquiry, I was just told to "wait for the SMS." At the time of writing this, I still have yet to receive any SMS notification. Update: Received SMS notification, but do you seriously expect me to wait 2.5 hours??? This is such a joke, Wok Hey, please wake up your idea 😡

Positive Reviews

Sherlin Ler

August 18, 2025

My colleague and I ordered the Christmas truffle udon and truffle fried rice. Food was hot. We loved the Christmas turkey, and my favourite has got to be the truffle fried rice!

Desmond Tan

August 18, 2025

Everything you need for great fried rice in a deceptively small box. The Japanese rice was fluffy and distinct, and if you can handle spice, add the chilli for the extra kick! Most importantly, as the name suggests, there’s great Wok Hey! 🤤🤤🤤

Lucas Lim Chee Hao

August 18, 2025

Service was good. Food was well prepared. The only thing I can say is that the waiting time made me a little impatient. I waited around 15 minutes for my food. Perhaps there were many other orders, I'm not sure. I just feel it would be better if the staff could improve their efficiency. I just feel frustrated when I go to stores like this for a fast food grab, and encounter wait times slower than dining preparation.

Evelyn Lek

August 18, 2025

Tried the cauliflower fried rice with grilled chicken, kale, and chilli ($2.5 upgrade from normal fried rice). Interesting and tasty enough, and good that they have this healthier option. Though I'll likely go back to the original egg fried rice next time.

Shandra Shandra

August 18, 2025

I must say, the Abalone Black Pepper Fried Rice Max exceeded my expectations. The fried rice was flavourful, with peppery and garlicky notes. For the price, I assumed the abalone would be tiny and rubbery, but I was wrong! The abalone tasted so good and was succulent. The sweet, juicy pineapples were a great addition to balance out the peppery fried rice.

Benedict Lim

August 18, 2025

Got their Xmas edition “Truffle Fried Rice Max”. It also came with a pretty Xmas edition takeaway box. The moment I opened it, there was a strong, earthy truffle smell. But the fried rice did not have an overpowering truffle taste, which was good. Similar to their egg fried rice, it was generously coated with egg. The cheesy chicken bratwurst was snappy, and there was lots of cheese inside. It actually also came with dried cranberries and macadamia nuts in the fried rice, but I requested not to add them because I don't like sweet or crunchy ingredients in my fried rice.

Daniel H. Tan

August 18, 2025

There’s no dine-in here, only takeout. Fried rice, fried noodles: everything is cooked to order and packed in a small cardboard box. Just grab it and eat wherever you like. With all sorts of meat combos and different seasonings, the fried rice and fried noodles taste good!

Ah Si Miao

August 18, 2025

On days when I’m too lazy to cook dinner, my husband and I would troop down to Wok Hey and order fried rice with two add-ons to share. I'd then make a simple soup on the side. So far, we’ve tried the egg, Shanghai, and XO fried rice, all with extra prawns (or beef) and vegetables. The Shanghai fried rice wasn't good because we didn't like the sambal used to flavor it. I'm not sure if it's the same sambal they use when you ask for chili on the side with the egg fried rice, but regardless, the sambal didn't enhance the fried rice's flavor. The XO fried rice wasn't too bad, but we think the egg fried rice is still the best so far. My husband is quite pleased that he can now easily get good "wok hey" fried rice without having to sit down at a zi char stall or a Chinese restaurant.

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Our Menu

Menu Images

Menu Highlights

Main Dishes

EGG FRIED RICE

served with premium Japanese rice, spring onion & eggs

SHANGHAI FRIED RICE

served with premium Japanese rice, spring onion & eggs

FRESH RAMEN

served with Japanese noodles, cabbage, onion & egg

FRESH UDON

served with Japanese noodles, cabbage, onion & egg

Proteins

GRILLED CHICKEN

BRAISED BEEF

SEASONED PRAWNS

Add-Ons

TOBIKO

SOUS VIDE EGG

CHICKEN CHINESE SAUSAGE

ASPARAGUS

BROCCOLI

BRUSSELS SPROUT

CAPSICUM

EDAMAME

KALE

NAI BAI

SHIMEJI MUSHROOM

SHIITAKE MUSHROOM

Menu Highlights

Seasonal

BLACK PEPPER FRIED RICE MAX

$7.8

with Premium Turkey Ham, Pineapples & Cashews

Black Pepper Fried Rice

BLACK PEPPER FRIED RICE

$6.8

with Grilled Chicken

BLACK PEPPER FRIED RICE

$7.3

with Premium Turkey Ham

BLACK PEPPER FRIED RICE

$7.8

with Braised Beef

BLACK PEPPER FRIED RICE

$7.8

with Seasoned Prawns

Egg Fried Rice

Noodles

FRESH RAMEN

$7.0

served with Japanese noodles, cabbage, onion & one green

FRESH UDON

$7.0

served with Japanese noodles, cabbage, onion & one green

Egg Fried Rice Add-ons

GRILLED CHICKEN

$7.3

BRAISED BEEF

$9.3

Menu Highlights

Noodles

FRESH NOODLES

$7.0

FRESH UDON

$7.0

served with Japanese noodles, cabbage, onion & egg

Add-ons

Toppings

Fried Rice

SHANGHAI FRIED RICE

$5.0

served with premium Japanese rice

$9.3

PREMIUM BRAISED ABALONE

$13.3

Upgrade

UPGRADE CAULIFLOWER RICE

$2.5

Special

ABALONE BLACK PEPPER FRIED RICE MAX

$14.3

Seasonal Add-on

SAKURA EBI

$1.5

Menu Highlights

Mains

TRUFFLE FRIED RICE MAX

$13.3

with Hand-crafted & Smoked Cheesy Chicken Bratwurst, Cranberries & Macadamia Nuts

TRUFFLE UDON MAX

$13.3

with Hand-crafted & Smoked Cheesy Chicken Bratwurst, Cranberries & Macadamia Nuts

Fried Rice Options

TRUFFLE FRIED RICE

$9.8

with Grilled Chicken

TRUFFLE FRIED RICE

$10.8

with Braised Beef

TRUFFLE FRIED RICE

$10.8

with Seasoned Prawns

TRUFFLE FRIED RICE

$12.3

with Cheesy Chicken Bratwurst

Udon Base

TRUFFLE UDON

$8.5

Seasonal Add-Ons

CRANBERRIES

$1.0

Macadamia Nuts

MIXED

$1.5

HAND-CRAFTED & SMOKED CHEESY CHICKEN BRATWURST

$4.5

Photo Gallery

23 photos