Nate Sim
They used to have a wide array of chocolates. The selection seems to be shrinking as the years pass.
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Interior view of The Cocoa Trees shop with colorful displays of chocolates and a promotional sign.
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The Cocoa Trees
food
Desserts & Bakery
Location: Level B1, Unit Number #B1-43
Quality products and services
Services
Offers takeaway
No delivery
The Cocoa Trees at Raffles City Shopping Centre serves as Singapore's premier chocolate destination, offering an unrivaled portfolio of more than 50 of the world's finest chocolate brands in a convenient basement-level location that caters to every chocolate enthusiast and occasion. Located at #B1-43 with operating hours Monday-Sunday from 10am-10pm, this chocolate lover's haven represents the top 80% of confectionery products worldwide, featuring renowned brands including Hershey's, Ferrero Rocher, M&M's, Toblerone, Cote Dor, and Ritter Sport alongside premium selections such as Leonidas and Neuhaus for the discerning chocolate connoisseur. The store's rich and comprehensive inventory ensures that customers can find the perfect chocolate selection for personal indulgence, gift-giving, or special celebrations.
The retail concept combines traditional chocolate shopping with modern convenience, featuring individual chocolates displayed in elegant cases, boxed specialty items for gifting purposes, and even an ice cream counter that provides cold chocolate beverages and frozen treats for immediate enjoyment. This pop-up style shop design maximizes product accessibility while creating an immersive chocolate experience that allows customers to explore global confectionery traditions under one roof. The diverse product range spans from everyday chocolate favorites to luxury artisanal collections, ensuring that every budget and taste preference is accommodated within this comprehensive chocolate retail environment that celebrates the artistry and diversity of international chocolate craftsmanship.
Strategically positioned within Raffles City's prestigious retail environment, The Cocoa Trees benefits from exceptional foot traffic and accessibility via City Hall MRT connections, making premium chocolate products easily available to busy professionals, shoppers, and tourists exploring Singapore's central business district. The store's integration within one of Singapore's most prominent shopping destinations ensures consistent exposure to diverse customer segments while maintaining its reputation as a specialized destination for quality chocolate products and confectionery gifts. As chocolate appreciation continues to grow among Singapore's sophisticated consumer base, The Cocoa Trees maintains its position as the definitive chocolate retail destination, offering both familiar international brands and discovery opportunities for customers seeking new flavors and premium chocolate experiences.
Operating Hours
Closed
Opens in 5h 7m
Monday
10 AM - 10 PM
Tuesday
10 AM - 10 PM
Wednesday
10 AM - 10 PM
Thursday
10 AM - 10 PM
Friday
10 AM - 10 PM
Sunday
(Today)
10 AM - 10 PM
Overall Rating
3.2
/
5
Based on 15 reviews
Mall Ranking
#120
Out of 162 shops
Category Ranking
Not enough ratings
Negative Reviews
Sandeep Panicker
Bad shop... Most chocolates expire very soon, overpriced.
Chen Teck
Be careful with the expiry dates of products, especially those near the entrance and at great discounts. Most of them were expiring in the next month; some were even expiring on February 11, 2011, just five days after my visit on February 6! Luckily, the cashier reminded me about the expiry dates, so kudos to such a great cashier. Not many like them are around now.
Kristina Izzat
The website isn't search-friendly, and many items are out of stock. I can’t filter results by in-stock availability or cocoa % content.
Mei Fong
The cashier's inflexibility made our shopping experience very bad. We bought a lot of boxed chocolates and large chocolate bars, and we wanted four pieces of paper sleeves for small chocolates. The clerk rejected our request without empathy...
Joanne Krystal
There was an unnecessary misunderstanding here because they didn't bother to correctly label the chocolate pricing. The chocolates on the left were individually priced, not 2 for $8, but we never knew until we reached the cashier. Will never shop here again.
Positive Reviews
Tara Ram
They sometimes have good sales and discounts. Love that they carry Neuhaus chocolates.
Faith Lim
Gina from the shop proactively **assisted** me to design and arrange 7 chocolate gift boxes. Thank you for helping!
Ding Hao
I was surprised to find good deals here.
Sanjeev Tanveer
This place is for chocolate lovers. You can buy good quality chocolate here.
Ezekiel Heng
Have not patronised Cocoa Tree for a while, and I really like the sleeve idea with Ritter Sport chocolate. 1. It allows you to customise. 2. It infuses some fun and meaning into an otherwise sweet treat. Good idea from Cocoa Tree!
Choi L Tang
Nice place to get chocolate novelties. A bit pricey, but there's a good selection of varieties. They provide samples too, which is great to try before you buy.
Syed Munif Syed Mahmud
Always a wide selection of chocolates here. Keep an eye out for special offers. The outlet in Raffles City has the full range of Ritter Sport, including the elusive dark chocolate with almond and orange (my personal weak spot).
Evan Teo
I visited Cacao Tree to use a UniqGift voucher. We had an issue at another branch, Star Vista, where they refused to honour the voucher due to “lack of training.” This branch was much friendlier, and I bought more chocolates with nice discounts. These discounted products have a short expiry time (about 3 to 4 weeks), but they are okay and great value.
Kishan Kumar
Here's an edited version: A chocolate shop in the Raffles City Shopping Centre. It was a bit difficult to find. Many different types of chocolate and brands are available. I suggest checking for any available offers. Staff was helpful with queries and suggestions. Just to add, this is not a restaurant; it is a chocolate shop. They accept both cash and cards for payment.
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