Grand Cru Wine Concierge at Raffles City represents Singapore's premier wine retail and tasting destination, combining an extensive selection of world-class wines with expert sommelier guidance and an elegant wine bar experience in the heart of the city's shopping district. This first-of-its-kind flagship store occupies a sophisticated ground-floor location within Raffles City Shopping Centre, offering direct City Hall MRT access and creating an inviting space where wine enthusiasts and curious newcomers can explore exceptional labels from Bordeaux to Burgundy and beyond to the New World. The establishment serves as both a comprehensive wine retail destination and an educational wine experience center where expert sommeliers make wine selection enjoyable and accessible for every level of wine appreciation.
The carefully curated wine portfolio features prestigious labels including first-growth Bordeaux selections, rare Burgundy vintages, and exceptional New World discoveries, with renowned producers such as Ramonet, Jean-Louis Dutraive, Vega Sicilia, Harlan Estate, Dominus, Lafite, DRC, Latour, and Coche Dury representing the pinnacle of global winemaking excellence. The retail selection spans from everyday drinking wines to investment-grade collectibles, ensuring that both casual wine drinkers and serious collectors can find exceptional bottles suited to their preferences and budgets. The knowledgeable sommelier staff, including award-winning wine professionals, provides personalized consultation services that transform wine shopping from intimidating guesswork into enjoyable discovery experiences.
The integrated wine bar concept allows customers to taste wines before purchasing while enjoying light dining in an intimate 30-person capacity space that frequently hosts corporate events, wine tastings, and private celebrations. Operating as both retail wine shop and experiential wine bar, Grand Cru offers comprehensive services including corporate event planning, bulk order fulfillment, personalized gift services, and sommelier-guided wine education that caters to both individual consumers and business clients. The prime Raffles City location provides convenience for business professionals seeking wine for corporate entertainment while attracting tourists and local wine enthusiasts who appreciate the combination of expert guidance, exceptional selection, and elegant tasting environment in Singapore's premier downtown shopping destination.
Ambience and wine selection were good. We had 4 glasses of wine (2 whites and 2 reds), and they were great, as we were able to try and compare wines from different countries without breaking the bank.
The service standard, however, was below what we expected of a wine bar. For example, chilli sauce was served in small packets like those from McDonald's delivery instead of on a sauce plate. The pizza from Casa Vostra was great (a bonus: we skipped the queue), but the other sides were not up to standard. Gochujang chicken was soggy and not crispy when served, and the fries had a fishy taste (we suspect the oil was reused from frying fish and chips prior). Overall, the food and service can be improved.
Positive Reviews
Ban Naina
Came to Grand Cru, tucked in the lobby of the Fullerton Hotel, to redeem wine vouchers and credits given by AMEX. The selection is okay. It is very pricey. The wine is displayed cellar-style, which makes it difficult to read the labels unless looking down at them. The staff was friendly.
Wei En Ho
Great selection of wine in a beautiful setting in the heart of the city with knowledgeable staff!
Vicky Wong
The atmosphere here is better. Two bottles of red wine with friends. Had a nice day! 🍾
Hao Bin Chan
We had a wonderful time at this bar. Many thanks to the attentive and knowledgeable staff.
Love the ambience and space. Will definitely come back soon. Thank you for providing us with a great evening!
Naporn Chongliuk
Nice hidden corner in this shop where you can dine in, with pasta and pizza from the famous Casa Vostra restaurants. But my all-time fav is baked Brie 🤤
Damian Lee
Found this wine bar with a good selection of wine, offering both excellent value and exceptional quality, including sought-after top-quality wines from different regions. The Sommelier Clare is very knowledgeable and friendly, and helped us find the wine to drink for the evening. It's a very easygoing place for beginners to learn more about wine from her, and for wine lovers wishing to experience more wine from this welcoming wine bar. Will certainly revisit very soon!
Shi Rong Tan
Great wines, stellar service. Smorgasbord went well with the wine. The lady sommelier who hails from Korea was knowledgeable.
Khin Su Su Liang
Peter showed remarkable attentiveness and a sincere enthusiasm for the wine program. Every detail, from the warm welcome to the final glass of wine, was meticulously executed. Their pairing suggestions were superb, and they provided attentive service, making us feel entirely looked after. It was a perfect evening.
Stephen Pereira
I had a wonderful experience at Grand Cru, and the customer service was exceptional.
I have to mention our host Thalya (hope I get the spelling right). She was very convincing in her description of the wine offerings. She was a warm and affable host with a great personality.
Kudos to her; my companion and I had a great time. Needless to say, I’ll be back again.
TLK Is In The House
As Amex Platinum members, we get our haul via their online platform. It's decent enough, but I wouldn't wax lyrical about the offerings. Just thankful for the 'prompt' 2-week fulfillment and occasional availability of 'reasonably-priced' plonk.
Ong Shane
Upon entering, we immediately sensed that we were in for a distinctive experience. The atmosphere at Grand Cru achieves a perfect blend of sophistication and warmth—soft lighting, tasteful décor, and a calming ambiance that allowed us to relax and indulge in the evening.
What truly made an impression was their sincere hospitality. We are acquainted with Peter and his outstanding events. We were pleased to see him here and were confident that our evening would be exceptional. He invested time in understanding our wine preferences and suggested several remarkable options that precisely matched our tastes. We particularly enjoyed how he explained the origins and tasting notes clearly and concisely—it felt like an enlightening wine education session. He simplified things for us, and we are extremely thankful for that.
We ordered several Italian dishes with wine pairings, and each dish was meticulously presented and expertly matched with a glass of wine. The care taken in pairing flavors was obvious. Everything was deliberate and harmonious.
Encountering an establishment where epicurean delights, wine, service, and ambiance converge in harmony is a rare delight. We departed in a state of felicity, satiated, and already contemplating our subsequent visit. Highly recommended for both wine connoisseurs and those seeking a sophisticated yet approachable dining experience.
Ong Thoo
An elegant wine dining experience. Peter offers impeccable service and sincere hospitality. Every wine recommendation harmoniously complemented our meal. His profound knowledge of vintages and regions was impressive, and he graciously shared his insights without being overwhelming. It's unusual to find this level of professionalism and warmth—highly recommended for wine aficionados.
Ong Thaw Zin
During my recent visit to Grand Cru yesterday evening, I enjoyed an exceptional dining experience. The expertly curated wine pairings enhanced each dish, revealing unique flavors that may have gone unappreciated otherwise. Mr. Peter shared his extensive knowledge throughout the meal, demonstrating a perfect balance of guidance and restraint. He delivered an outstanding dinner experience at Grand Cru. He positively impacted his brand, leaving a lasting impression. His food and wine pairing was truly exceptional. ❤️
Hendra Ji
Visited twice, 2 days apart. Both visits were a great experience. Great pizza from Casa Vostra. They offer a good selection of wines by the glass (both white and red). I would love to see a wider selection of Burgundy and Bordeaux wines on the list. I would definitely come back here whenever I visit Singapore.
